Buyers terms and conditions


Please read carefully the following conditions of sale (the “Conditions of Sale”) before placing your order through this website (the “Website”). This Website is the property of Printler AB (“Printler”). These Terms & Conditions shall apply to all sales through Printler and will exclude application of any deviating general or specific conditions or terms of a buyer. No waiver or modification of these Conditions of Sale shall be binding upon Printler, unless approved in writing by an authorized representative of Printler.


Printler offers a local photo print market, where amateur photographers as well as professional photographers can upload photographs (the “Photo”) to an online photo gallery. Private individuals and/or organizations (the “Buyer”) can purchase numbered high quality large format prints (the “Print”) and/or unnumbered posters (the “Poster”) through the Website. Prints and Posters are jointly referred to as the “Products”.


Every Product is shown including tax. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment.


The delivery time is stated in the shopping cart next to the various ways of delivery. If a Product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual products.

In case Printler has reason to question buyer's solvency or ability to pay for delivered Products, Printler have no obligation to make delivery, and shall be entitled to stop Products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Printler.

Unclaimed packages

If you have chosen to pay by COD (Cash on Delivery) your delivery will be held for you by the local post office for four weeks. Unclaimed packages will be returned to us. For all unclaimed packages you will be debited all fees in connection with the return delivery.

Returning Products

Returning a Product is to be done on your expense, unless the Product is faulty or damaged upon delivery. Returned Products are to be sent as letters or postal packages, and not for COD. In case of a trade, Printler will pay for the delivery of the replacement Product. When you have applied the return policy you shall return the Product personally or by mail to us.


Printler return period is 14 days.

Please send an e-mail to us with a photo of the damaged or defective product and packaging to Please state in the message your order number, part number(s) and a brief description of the reason for the return, and if you want a replacement product or refund.

 Printler shall, if under the jurisdiction of our return policy, refund you what you have paid for the Product as soon as possible, but latest within 30 days of the Product being returned. You are obliged to pay for the return delivery of the Product. Printler will pay to send replacement Products.

 In your message to us you must clearly state the reason for the return. The return period is counted from the day you received the full, or a significant part of the Product.

You do not qualify for our return policy if:

If you have purchased a customized Product or a Product with a significant personal customization, e.g. Prints or Posters, you are not qualified for Printler’s return policy.

A product that has been manufactured according to the consumer's specifications is exempt from the consumer’s right to withdrawal under the Swedish Distance and Off-Premises Contracts Act.

When returning a Product:

You are obliged to keep the Product in the same condition as when delivered.

You must not have used the Product, however you have the right to investigate the condition the Product was in when delivered. If damage or harm is caused to a Product while investigated the Product does not qualify for the return policy.


The (Swedish) Personal Data Act (PUL) aim to protect private individuals against violation of their personal integrity when personal information is being used. Personal data provided in connection with ordering a Product or otherwise within the scope of a customer or contractual relationship with Printler will be used by Printler to facilitate the administration of your interaction with the Website. The personal data may also be processed for market and customer analyses and statistics and for marketing purposes. Personal data may be supplemented through collection from private and public registers. For the above-stated purposes, personal data may be disclosed to companies with which Printler cooperates. A person who does not want his or her personal data to be used for direct marketing purposes must notify Printler to this effect in writing and a person who wishes further information of, or change any of, his or her personal data that are being processed by Printler must make a written request to this effect in writing to Printler.


You expressly understand and agree that your use of the Website and the Products provided by Printler is at your sole risk. The Website is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Printler expressly disclaim all warranties of any kind. Printler does not warrant that the Products or the Website will meet your requirements of it or that the use of the Website will be uninterrupted or free from errors.

Any material downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk. You will be solely responsible for any damage to your computer system or other device or loss of data that is a consequence from your actions while visiting the Website.

Printler will use all reasonable endeavors to avoid delay in delivery on the notified delivery dates. Failure to deliver by the specified date will not be a sufficient cause for cancellation, nor will Printler be liable for any direct, indirect, consequential or economic loss due to delay in delivery.


You agree to hold harmless and indemnify Printler, and its affiliates, officers, employees, advertisers, licensors, suppliers or partners from and against any third party claim arising from or in connection to your use of the Website, breach of these Conditions of Sale, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and lawyers' fees, of every kind and nature.


Printler may, at any time and for any reason, amend these Conditions of Sale by publishing the amended Conditions of Sale on the Website. The amended Conditions of Sale shall automatically be effective when published. These Conditions of Sale are effective as of 1 December 2015.


If any provision of these Conditions of Sale is found invalid or unenforceable, such provision shall be limited, modified or severed to the minimum extent necessary to eliminate its invalidation or unenforceability so that the balance of these Conditions of Sale remain in full force and effect.


Printler is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations.


These Conditions of Sale shall be governed and construed in accordance with the laws of Sweden, without giving regard to its principles of conflicts of laws.

Any dispute, controversy or claim arising out of, or in connection with, these Conditions of Sale, or the breach, termination or invalidity thereof, shall be finally settled by the District Court of Skellefteå. You and Printler undertake to not appeal the District Court´s judgment or decision.

The legal proceeding will be conducted in the Swedish language.