Trademark, Publicity, and Other IP Infringement Notice and Takedown Policy
Effective Date: 1 Sept 2025
Printler.com complies with applicable intellectual property laws by responding to written notifications of alleged infringement from legitimate rights holders. As part of our response, we may remove or disable access to allegedly infringing material hosted on Printler.com/us.
Please note that Printler cannot remove content from websites of third-party sellers or customers outside our platform. If the infringing content resides on a third-party website, we cannot assist in removing it.
1. Notification of Infringement
To submit an infringement notice to Printler, please use our dedicated Infringement Claim Form or send an email to: ipnotice@printler.com.
A valid notice must include the following:
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Identification of the intellectual property right claimed to be infringed:
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For trademarks: the mark, jurisdiction, registration number (if registered), and an explanation of how the mark is used in a manner that causes confusion, dilution, or otherwise infringes your rights.
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For publicity rights: the name, likeness, or protected attribute at issue.
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For other IP rights: a description of the right (e.g., patent, trade dress) and proof of ownership if available.
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Location of the infringing content: Specific URLs or links to Printler.com where the infringing content appears, with screenshots or descriptions to assist identification.
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Your contact information: Full legal name, address, telephone number, and email address.
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Good faith statement: That you believe in good faith the use of the material is not authorized.
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Accuracy and authority statement: That the information in the notice is accurate and that you are the rights holder or authorized to act on their behalf.
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Signature: Physical or electronic signature of the rights holder or authorized representative.
Please make sure all required information is provided in order for us to timely process your infringement notice.
2. Printler’s Response to Infringement Notices
Printler will investigate all properly submitted infringement notices. If appropriate, we will remove or disable access to allegedly infringing material hosted on Printler.com.
We may also notify the user who posted the content and give them an opportunity to respond. Where possible, we encourage rights holders to also contact the alleged infringer directly.
3. Counter-Notices
If your content has been removed or disabled due to a IP takedown notice, and you believe the removal was a mistake or misidentification, you can submit a counter-notice. Your counter-notice must include the following:
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Subscriber’s contact information: Provide your full legal name, address, telephone number, and email address.
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Identification of the material: Clearly identify the content that was removed or to which access was disabled, and the location where the material appeared before it was removed.
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Statement under penalty of perjury: Provide a statement under penalty of perjury stating that you have a good faith belief that the material was removed due to mistake or misidentification.
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Signature: A physical or electronic signature of the person submitting the counter-notification.
Printler will only accept counter-notifices that meet the above requirements. Upon receipt of a valid counter-notices, Printler will provide the original complainant with a copy of the counter-notice. After 10 business days, the material will be restored unless we receive notice that a court action has been filed to prevent you from engaging in the alleged infringement.
Counter-notices can be submitted via email to: IPnotice@printler.com
4. Repeat Infringer Policy
Printler respects intellectual property rights and enforces a Repeat Infringer Policy. Users who receive multiple valid infringement notices may have their accounts suspended or terminated. The determination of repeat infringement is at Printler’s discretion.
5. Limitation of Liability
Printler is not liable for infringing content uploaded by users, provided we act expeditiously in good faith upon receiving valid notices. While we process infringement claims promptly, we cannot guarantee permanent removal of all allegedly infringing content, especially where disputes over rights exist.
Because of the artist’s right to provide a counter-notice, we cannot guarantee the removal of allegedly infringing content in all cases.
6. Misrepresentations
Anyone who knowingly submits false or misleading notices of infringement may be liable for damages, costs, and attorneys’ fees incurred by the alleged infringer or by Printler. If you are uncertain whether content infringes your rights, we strongly recommend seeking legal advice before submitting a notice.
7. Changes to This Policy
Printler.com reserves the right to modify or update this policy at any time. Changes will be posted on this page, and the effective date will be updated. Users are encouraged to review this policy periodically.
7. Contact Information
For any questions regarding this policy or to submit an infringement notice, please contact us:
Email: ipnotice@printler.com