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FAQ for photographers and artists

If you're a photographer or an artist and have questions about your membership, your print shop, your wall art or your payments – start by reading our FAQ. If you can't find the answer in the FAQ, feel free to contact us.

Who owns the rights to the images in my print shop?

We protect the rights of our photographers and artists and you always retain the rights of ownership to your images.


What are the technical requirements for an image file?

Image files uploaded to Printler are intended for large format printing. Therefore, we require at least 10 megapixel images (3650px on the shortest side). Only JPG files can be uploaded and these should be saved at the highest jpg quality. The file size should be as large as possible (max 50 MB). The file needs to be print-ready, no editing will be done on our part.


Why don’t my uploaded pictures appear in my print shop?

When you've uploaded your image, it will be sent to us for review. Approval time is approx. 2–5 working days. However, in order for the pictures to be sent to us, you must have filled in the mandatory information (title and description) about the image in your native language as well as in English.

HERE you can read more about our art approval guide lines.


How long does your review take?

Approval time is approx. 2–5 working days. We are a small team with a lot to take care of, so even if you are eager to get started, please be patient and wait.


What’s in it for me as a photographer/artist at Printler?

As a photographer or artist with us, you get a free platform where your work can reach a larger audience all over Europe, and where you can sell your art as gallery quality Art Prints. When you sell a piece of art via Printler, you will receive a payment of 20–25% commission on the gross sale. The percentage depends on which product you sold.


Why does my compensation vary?

We also run discount campaigns with the goal of reaching more customers, increasing our market, and boosting sales. As a photographer or artist, you receive a percentage reimbursement of profits, so this may vary if a product is sold at a discounted price.  


My image files are less than 10 Megabytes, can I upload them anyway?

Keep in mind the difference between Megabytes and Megapixels. We require the image area to be 10 Megapixels (i.e. at least 3650 pixels in the shortest side). However, we do not require the file size to be a certain amount of megabytes. The file size (MB) is highly influenced by how detailed the subject is and a very minimalist image may be only 2-3 MB large but still 10 megapixels.


What is Wall art?

Wall art, according to our definition, means photos, illustrations, paintings or graphical art where the photographer/artist has had a vision, and deliberately composed and created his or her image. Wall art should consist of images that awaken feelings, provoke thoughts or raise questions. Wall art consists of images with a WOW factor, which capture the attention of the viewer for one reason or another. In simple terms, it means pictures that people would want to hang up in their homes or workplaces.


Why can’t I sell square pictures?

We have chosen primarily to launch products in traditional rectangular formats, so that we don’t end up out of our depth during our launch.


Why do some photographers and artists have more than 12 pictures in their gallery?

Photographers or artists who sell very well or take a strong position on our platform may get an extended space in their gallery. If your motifs in the gallery are selling well and you want to upload more – please contact us with your request.


Why do my images become over-saturated or end up with a colour cast?

If you find that your uploaded images look weird – for example if the colors are over-saturated or you end up with a color cast – you probably uploaded images with a different color profile than sRGB or Adobe RGB. Open the Wall art in your image editor and save the pictures again, preferably with the Adobe RGB color profile, which gives the best color rendering when printing.

Art lovers all over Europe are waiting to buy your art – register now!

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